Cancellation & Refund Policy

1. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team.

• Cancellations take effect at the end of the current billing period
• You will continue to have access to premium features until the cancellation takes effect
• No cancellation fees apply

2. Refund Eligibility

We offer refunds under the following circumstances:

• Within 7 days of initial subscription purchase
• Technical issues preventing service usage (verified by our team)
• Duplicate charges or billing errors

3. Refund Process

To request a refund:

1. Contact our support team at support@kalorie.ai
2. Provide your account email and reason for refund
3. Include any relevant transaction details
4. Our team will review your request within 2-3 business days

4. Refund Timeline

Approved refunds are processed within 5-7 business days and will appear in your original payment method.

5. Non-Refundable Items

The following are not eligible for refunds:

• Partial month subscriptions
• Services used beyond the refund period
• Refunds requested after 30 days from purchase

6. Subscription Changes

You may upgrade or downgrade your subscription at any time. Changes take effect immediately, and billing is prorated.

7. Contact Information

For refund requests or cancellation assistance, please contact us: